Will my rack work with a rooftop tent?
Most Rooftop Tents are designed to fit on most vehicles with roof racks. The general rule of thumb is to make sure that your rack has a Dynamic Weight Capacity of at least the weight of the tent. This is the weight that the rack can physically carry while the vehicle is in motion. When the tent is in use, the weight of the tent plus the weight of its occupants is effectively dispersed over the entire frame of the vehicle, as well as the tent hinge and ladder, also known as the Static Weight Capacity. This is in theory much much greater, as the frame of the vehicle needs to be strong enough to protect the occupants in the case of an accident or rollover.
How do I mount the tent to my car, SUV, Truck?
The tents are equipped with extrusion rails that run along the length of the tent along with sliding brackets for a universal mounting solution that supports most conventional roof racks. You should, however, check your manufacturer’s roof rack system to ensure it will support the weight of the tent. If you do not have a factory installed roof rack that supports roof top tents, we recommend an aftermarket roof rack or bed rack system designed to mount a roof top tent.
What is the shipping cost and lead time?
Most products take about 1 to 5 business days to ship if they are in stock. If the product you ordered is unavailable or on backorder, we will void the pre-authorization and reach out to you via email. After the order is processed and shipped from our warehouse, you will receive a tracking number via email. With the tracking number you can track your package and get an estimated time of delivery. If you do not receive a confirmation email or a tracking number, feel free to contact us at firstname.lastname@example.org.
For Freight shipments of roof top tents, please ensure to provide the best contact phone number and email when placing your order. Once your tent ships via freight, you will receive a phone call from the Freight carrier prior to your estimated delivery date in order to schedule a delivery appointment.
Freight delivery appointments are required in order for tents to be delivered to you and you or a friend or family must be in person during the delivery appointment to accept the delivery.
Do you ship internationally?
No, we only ship anywhere in the lower 48 USA states
Who are the tents made for?
Rooftop tents are perfect for outdoor expeditions, family outings, beach and surf trips, mountain excursions.
What are the general maintenance for rooftop tents
The easiest action you can take to “clean” your RTT is by simply airing it out every few uses. This will help prevent any unsettling smells from staying in your RTT. It also allows you to knock off any accumulated dust during your camping trips. This step is the least invasive and time-consuming. Airing your RTT out should be done periodically to help maintain it.
Depending on the amount you use your RTT or what you put it through, once a season it would be a good idea to give it a deep clean. The first action you need to take is cleaning the bedding. Simply remove the mattress pad and bedding from your RTT. Remove the mattress cover by unzipping it and place it in the washer. You might have to hang dry the mattress cover but follow the instructions on the tag.
Next, I would water your RTT thoroughly. This will help clean the fabric and get rid of dust build-up. If you have any stains or marks on the tent you could even use a soap/water solution to scrub them out.
Grab a towel and cleaning solution to wipe down the inside of the tent. Oftentimes, food or dirt can collect between the mattress and base so cleaning this area will keep the tent fresh. If the poles which make up the frame of your tent are uncovered you can whip those down as well.
For a softshell RTT, the PVC cover quickly collects dust, bugs, and mud. Not only do you want your tent to stay clean but taking off a gross cover ever time is not a good time. Clean the cover off by hosing it down and scrubbing off any debris where needed.
Cleaning your ladder is an easy but necessary thing to do, especially if you have a sliding ladder. Dirt will accumulate in the sliding tracks making it difficult to slide open and closed! For telescoping ladders, you could easily whip it down and it should be plenty clean with no performance issues.
Allow your roof top tent and all of the components of it to dry completely before reassembling it and packing it up. If you pack the tent away when wet or damp, mildew will begin to form. This dark and unpleasent substance will be noticeable from looking at it, but even more so by the smell. Once it is there it is near impossible to rid.
To finish the cleaning process for your RTT, put everything back in and on the tent just as it was before! Now you have a clean and fresh tent ready to go for a harsh season of camping!
Do you do Installs?
We do not offer installation of any of our products.
Can I take my tent out in the winter?
Yes. tents are made to withstand even the heaviest rain, snow, and wind. You can also add quilted insulation that integrates with the Vagabond Rooftop Tents by snapping onto the internal frame.
Do you provide warranty?
Roof top tents and Roof racks cover a 1 year warranty on parts. This covers manufacturing defects and does not extend to normal wear and tear, cosmetic blemishes sustained during use, or damage caused by improper use, improper cleaning, or improper storage.
Do you sell used or demo products?
We do not currently sell used or demo products.